Paramount Riverfront Resort & Spa, Karjat

This booking was a birthday present for my parents. They felt looked after well. They enjoyed their stay and they liked the food. They found the surroundings delightful and rooms clean. Couple of points : the menu was on an app which needs to be downloaded. For the less tech savvy, this could be a real challenge. My parents found it challenging. Also, I booked it online for my parents and assumed my card would be charged. But I had to make a manual transfer as they could not charge my card. Slight inconvenience. I personally wasn't there to rate the property from a first hand experience pov but my parents loved the place, the surroundings and had a great time. They liked the staff a lot. Special mention to Prem, who was very helpful and patient. Also to Ruchira in reservations who answered all my questions patiently.

At first we were totally unhappy with the place and then it was Mr Subodh and Mr Naveen who really turned things around.. they made us feel so at ease . They hosted us so well and were always available if we needed anything ..there was always a smile on both their faces and they made us feel very comfortable. These are the small things that matter like a smile on one's face a thank you, a welcome . These are small things but leave an everlasting impact. Would suggest that if you are staying at this resort get in touch with Naveen and Subiodh

Very courteous staff . Swiming pool @phase 2 was good. Spa was good with excellent masseurs. Buggy facilities for phase 1 and 2.

The ambience, the facilities, and the very friendly and helpful staff.

Perfect property for Family. Vast property with a clean swimming pool